Privacy Policy

Scope and controller

This Policy explains how personal data is processed when you use the website, mobile site, apps, and support channels. The data controller is the operating entity stated on the License page. Contact: support email shown in Support.

Data we collect

• Account data: name, date of birth, contact details.
• KYC/AML data: ID, proof of address, payment ownership, proof of funds.
• Technical data: device, browser, IP, logs, cookies, crash reports.
• Usage data: sessions, bets, deposits/withdrawals, limits, self-exclusion.
• Communications: chat transcripts, emails, verification calls.

Purposes and legal bases

• Account creation and service delivery.
• Payments, fraud prevention, AML/KYC checks.
• Responsible-gaming tools and interventions.
• Security, incident response, and service quality.
• Legal obligations and regulatory reporting.
• Consent-based features where required (e.g., certain cookies).

Cookies and analytics

We use necessary cookies for login and security. Optional analytics or marketing cookies run only with your consent. You can change preferences in the cookie banner or browser settings.

Payments and verification

Payments are processed by integrated providers. You must use your own payment instruments. Providers may run their own checks under their policies.

Sharing of data

Data may be shared with: payment and KYC providers, platform vendors, security vendors, auditors, and regulators where legally required. We do not sell personal data.

International transfers

Where data moves across borders, we apply contractual safeguards and security controls consistent with applicable law.

Retention

We keep data only as long as needed for service delivery and legal duties, including AML record-keeping periods.

Your rights

Subject to law: access, rectification, erasure, restriction, portability, and objection. You may withdraw consent where processing relies on consent.

Security

We apply encryption in transit, access controls, logging, and least-privilege policies. No system is entirely risk-free; maintain device hygiene.

Minors

Use is restricted to 18+. Accounts of underage users are closed and data retained only as required by law.

Changes

We may update this Policy. Material changes appear on this page with a new “Last updated” date.

Contact

Use the Support email or in-product chat. For data requests, include your account ID and jurisdiction.